TCS Recruitment 2024 | International Voice Associate role

TCS has recently announced its TCS Recruitment 2024 to recruit candidates for the role of International Voice Associate. If you are eligible and interested to apply for this role. This is a great opportunity to begin your career with TCS. Below, you will find the detailed eligibility criteria and application process for your reference.

Detailed information about the International Voice Associate position can be found here. This includes the necessary educational qualifications, job description, selection process, salary details, job qualifications, and application process. To stay up-to-date with the latest job opportunities in the government and private sectors, we recommend visiting our "Today's Jobs" section on a daily basis.

TCS Recruitment 2024 Overview

Organization TCS
Job Category Private jobs
Job Role International Voice Associate
Qualification Any degree
Experience 1 – 6 Years
Job Location Mumbai , Maharashtra
Salary As per norms
Apply Mode Online
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About TCS :

Tata Consultancy Services Limited is an Indian multinational information technology services and consulting company headquartered in Mumbai. It is a part of the Tata Group and operates in 150 locations across 46 countries. In September 2023, it was reported that TCS had over 616,000 employees worldwide

Detailed Job Description :

  • Handle customer interactions on a daily basis with 0 availability time
  • Ensure SLAs (Service Level Agreement) are met consistently at individual and team level.
  • Meet and exceed all performance thresholds.
  • Focus on Key KPI’s like RSAT, AHT (Average Handling Time) and customer experience.
  • Constantly remain abreast with new changes
  • Implement feedback and corrective actions to avoid repeat instances

Shift: Ability to work any shift, the majority being night and midnight shifts

Job Qualification and Skills Required :

  • Excellent Communication Skills
  • Strong Team Player
  • Strong Domain Knowledge Preferred
  • Strong feedback implementation skills
  • Possess a Positive attitude and know how to promote brand value.

Selection Process :

The International Voice Associate position at TCS follows a comprehensive selection process that involves several stages, such as:

  • Aptitude Test Online
  • Group Discussion
  • Technical Interview
  • HR Interview

How To Apply :

Online applications for this position are now open, and interested candidates who meet the eligibility requirements are invited to apply through the provided link without delay

TCS Online Apply Link

Apply Link ( TCS Recruitment 2024 )
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Note : Apply Before the link Expires

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